Core Values and Quality Policy

Core values

ACTIVE

We lead the way forwards. We are characterised by our willingness to develop, as well as our complete trust in our ability to take our customers and ourselves where they and we want to go.

PREPARED

We have done the work and are one step ahead. In this way, we can be confident that we as specialists discover and take advantage of all opportunities we see for our customers and, by extension, ourselves.

CARING

It’s our duty to care. We know that fostering good relationships with each other, with our customers, and within society helps us to grow and makes us feel good.

Quality policy

Our quality work contributes to increasing customer satisfaction and loyalty. Our quality work permeates all processes in the company, and our customers benefit the most from our pursuit of perfection.

Through close and respectful communication with our customers and partners, we aim to agree on common goals for development, quality and growth. Our quality work contributes to increasing customer satisfaction and loyalty.

Our quality work permeates all processes in the company, and our customers benefit the most from our pursuit of perfection.

“Our quality work contributes to increasing customer satisfaction and loyalty.”

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Fragus strives to be an organisation that is business-oriented and that adapts to varying market demands. Our products provide our customers with the greatest possible exchange of marketing, sales support and workshop feedback, thereby increasing customer satisfaction.

We continually support and train our customers in relation to the various warranties we offer in order to ensure that they maintain a sufficient level of understanding of how to create the best market effects. In order to increase the market value of our products and services, we must constantly develop and drive the market forwards.

We carry out our assignments to a high standard, both for our customers and our customers’ customers. We always fulfil our commitments and deliver according to our agreements. We also strive to exceed any expectations that may be placed on us as a collaboration partner.